Returns & Exchanges
At Deity Microphones, we stand behind our professional audio gear and offer a 30-day return window for items in original, like-new condition. If your equipment doesn't meet your production standards, we are committed to making it right through a refund or exchange.
Initiate Your Request
Contact our support team with your order number and serial number to receive a Return Merchandise Authorization (RMA) form.
Pack Securely
Place the microphone and all original accessories, cables, and manuals back into the original retail packaging to ensure safe transit.
Ship to Service Center
Affix your provided RMA label to the exterior of the box and ship the package via a carrier with tracking capabilities.
Inspection and Refund
Once our technicians verify the hardware's condition, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing